Help & Support
Welcome to Carewall! We're here to help you get the most out of our platform.
Getting Started
New to Carewall? Here's how to get started:
- Create your account and complete the onboarding process
- Set up your care circle with family and friends
- Add tasks and create your care plan
- Start using our AI-powered chat for support
Common Questions
How do I invite family members?
You can invite family members through the "Care Circle" section in your dashboard. Click "Invite Family" and share the invitation link.
How do I create tasks?
Navigate to the "Tasks" section and click "Add New Task". You can create custom tasks or choose from our pre-built templates.
How does the AI chat work?
Our AI assistant is available 24/7 to help with questions about care planning, task management, and general support.
Contact Support
Need more help? Our support team is available:
- Email: support@carewall.app
- Response Time: Within 24 hours
- Hours: Monday - Friday, 9 AM - 6 PM EST